segunda-feira, 20 de setembro de 2010

Cometer Erros!!!

Go ahead and make a mistake or two!
(in Harvard Business Review Tip of the day, 17 Sept 2010)

Very few people feel comfortable making mistakes at work. They fear they will lose the respect of their managers and peers, and that their reputations will be tarnished. Yet, mistakes are often the best teachers. It's impossible for your people to learn something new if they only do things they know well. Create a mistake-making culture. Encourage your people to take risks. Help them accept their gaffes and share what they've learned from them. Of course, there are times when blunders are too costly. But for those less mission-critical times, ask your people to approach problems as learners, not experts.

Isto é tão dificil!!!! Até porque na maioria das vezes a estratégia (ou ausência dela) é:

A "sink or swim" approach often results in drowning. Provide your new hire with support and a view into how things really work at your company. Give him early feedback about his performance. Help the new candidate on board.

Sem comentários: